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Providing surprisingly delightful experiences to our customers through all our channels (email, phone, etc.)
Investigate and handle claims from start to finish
Organize and prioritise daily tasks in order to resolve claim-based questions
Working with management to help shaping processes
Proficiency in French and English
A minimum of 5 years in claims handling
Desire to work in a unique, dynamic, and fast-paced startup environment
Efficient and loves to get shit done
The ability to approach your work with empathy, patience, and positivity
At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of AI, as a commitment to ongoing growth in this field is a fundamental part of our culture
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