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Lemonade Claims Experience Advocate French Market 
Netherlands, North Holland, Amsterdam 
910618830

Yesterday
What you’ll do
  • Providing surprisingly delightful experiences to our customers through all our channels (email, phone, etc.)

  • Investigate and handle claims from start to finish

  • Organize and prioritise daily tasks in order to resolve claim-based questions

  • Working with management to help shaping processes

What you’ll do
  • Proficiency in French and English

  • A minimum of 5 years in claims handling

  • Desire to work in a unique, dynamic, and fast-paced startup environment

  • Efficient and loves to get shit done

  • The ability to approach your work with empathy, patience, and positivity

  • At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of AI, as a commitment to ongoing growth in this field is a fundamental part of our culture