Microsoft Senior Business Program Manager 

Taiwan, Taoyuan City 

905531261

• Proactively plan and manage Health & Life Sciences(HLS)Corporate Vice President (CVP) engagement with customers and partners, aligning with organizational strategy, goals, andobjectives. Use leadership direction and industry trends to advocate for and influence sponsorship, creating and executing plans to shift priorities to new initiatives within industry space. Define and communicate the vision and strategy for change, ensuring organizational buy-in and adoption. Develop necessary materials to support key stakeholders and onboard others. Partner with Human Resources (HR) to drive training, reskilling, and role mapping.

• Provides subject matterexpertiseto collect and evaluate success criteria and performance metrics (e.g.,Objectivesand Key Results [OKRs] and Key Performance Indicators [KPIs], such as acquisition, usage, impact, effectiveness, customer feedback), tomonitorprograms and ensure all activities align with business and programobjectives

• escalations directed towards the CVP including conducting due diligence across field teams, organizing resources to resolve,preparingandsummarizing info to the leader, engaging the right owners or Subject Matter Experts (SMEs) who should take execution ownership of resolving the issues.

• CVPis engaged. Ensure the engagements are appropriately leveled and supported with content and insights that address the team’s and the customer’s most critical and strategic priorities.

• theright customers/partners engaged and productive meeting outcomes achieved.Leverage monthly business review revenue (MBR) to drive strategic and overall performance decisions with stakeholders andrunsrhythms regularly toidentifywhat is working and what is not and makes improvements accordingly.

• Act as a single point of contactaligningwith local teamsand stakeholders topreparefor site visits, working directly with associated Executive Offices from planning to execution, and driving follow up actions and communications.

• CVPcustomer, partner, and fieldengagementsduringdomestic andinternationaltravel,includingaligningwithlocalteamsandstakeholderstoprepareforsite visits, prepping the leader, and driving follow up actions and communications.

• exec engagement strategy, including overseeing all

• participatein the Americas Customer Engagement and Communication Community,leveragingbest practices and actively contributing to process improvements.

(Internal and External)

• Lead, create and execute theHLSOperating Unit (OU) communications strategy (internal & external), including messaging framework and overall plan.

• planand execute executive communication support including leader messaging and development,organd employee communications (e.g., Town Halls/newsletters/events), internal and external presentation and content support.

• Develop a rhythm of communication that builds upon the Americas and Microsoft Customer and Partner Solutions (MCAPS) communication plan and drives clarity and engagement for the organization.

• Own the creating of executive content: including scripts, talk tracks, videos, and social media amplification plans.

• Build momentum, excitement and inspire action in the field through the voice of the VP with relevant communications sent proactively and with predictable frequency.

• Candidate should be comfortable with business & creative writing, executive PowerPoint development, and production of executive level narratives. Candidate should be experienced with the use of AI as a tool and experienced at editing content to create effective and authentic communication