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Microsoft Senior Business Program Manager 
Taiwan, Taoyuan City 
248629638

Yesterday

As a, you will lead change management to modernize our go-to-market approach, leveraging AI Agents and creative business processes. You will land sales initiatives, assess business health, and influence stakeholders to address challenges while driving digital transformation.


Required/minimum qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement
    • OR equivalent experience.
  • 2+ years experience in cloud-based business with sales excellence or sales enablement
  • Experience in time and project management, with a proven ability to lead and execute multiple concurrent workstreams effectively
  • Proven effectiveness collaborating across groups and driving multi-stakeholder planning processes to desired results
Additional or preferred qualifications
  • Experience supporting Microsoft sales organizations preferred
  • Management Consulting background
  • Prosci certification
  • Able to positively manage ambiguity and complex, matrixed, & fast paced environments
  • Team player with a track record of helping others to achieve team goals
  • Established business acumen and mental agility to ramp quickly across diverse businesses and organizations
  • Outstanding verbal and written communication skills, with the ability to clearly articulate complex issues and formulate recommendations to a wide variety of stakeholders
  • Deep analytical skills and ability to use data to drive meaningful business decisions
  • An owner mindset – biased toward action and able to positively influence across functional teams
  • Proactive positive outlook and approach to change management

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until October 10, 2025.

Driving AI adoption

  • Reimagine every layer of the BPM role to accelerate impact through AI.
  • Reinvent Customer Engagement for our sales teams to adopt AI to help them build and accelerate pipeline.
  • Run a v-team of stakeholders to project manage the development and implementation of Agents following all the compliance and security requirements as set out in Microsoft

Trusted advisor to sales leaders

  • Monitors sales performance to define/prioritize Correction of Errors and drive their execution and identifies revenue driver opportunities
  • Works with cross-functional stakeholders to design and operationalize new SMB sales motions and pilots
  • Deep understanding of health of business and act to address deviations.
  • Define global initiatives with strategy stakeholders and ensure execution for growth

GTM last mile activation

  • Coordinate targeted demand generation levers with Marketing.
  • Activate and track execution of Solution Plays.
  • Land and track the adoption of digital Signal guidance and the use of propensity models.
  • Activate and track execution/utilization of sales programs, offers and contests.

Project Management and change management

  • Manages complex projects from beginning to end and communicates status & risk to relevant stakeholders, and holds them accountable risk mitigation plans
  • Aligns stakeholder efforts to business impact
  • Drives buy in and adoption of processes, tools and business priorities by following appropriate Change Management methodologies

Other

  • Embody our and