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Informatica Customer Success Manager - Modernization United States, Florida, Orlando 894994335
30.06.2024
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Job Number 37002
Austin, Texas US
Experience Level: Entry Level
Travel Requirement:
Your Role Responsibilities? Here's What You'll Do
- Collaborate with clients to understand their modernization needs.
- Lead the delivery of modernization projects, ensuring they align with client goals and industry best practices.
- Develop and maintain project timelines, deliverables, and milestones, effectively managing resources to meet project deadlines.
- Act as the main point of contact between clients and internal teams, providing regular updates and addressing any concerns or challenges. • Analyze project data and performance metrics to identify areas for improvement and ensure optimal project outcomes.
- Foster strong, long-lasting relationships with clients, becoming a trusted advisor on modernization strategies.
- Stay informed about the latest technological trends and advancements, providing insights to clients and internal teams.
- Collaborate with cross-functional teams to drive continuous improvement in project delivery processes.
- Minimum of 2 years of experience in technology, with a focus on modernization projects.
- Proven project management experience, lead successful project implementations.
- Strong understanding of modernization technologies and best practices.
- Excellent communication and interpersonal skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.
- Proactive problem-solving abilities and the capacity to adapt to evolving project requirements.
- Bachelor's degree in Information Systems, Computer Science or equivalent practical experience.
- BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
- Minimum 2+ years of relevant professional experience
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Tuition reimbursement program to support your and personal growth
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
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