Microsoft Account Executive - Manufacturing 

Taiwan, Taoyuan City 

891121632

At
Small Medium Enterprises and Channel (SME&C

As an Account Executive - Manufacturing, you'll be resuponsible for;

• Builds and maintains customer engagements with a focus on timelines and quality of customer contact.
• Works to identify contacts in new accounts and builds customer engagement.
• Conducts background research on existing accounts.
• Captures key learnings about customers, history, and interest.
• Understands customer business and goals, and uses available digital tools to conduct research.
• Monitors customer satisfaction metrics and acts on feedback appropriately.
• Attends to renewals and addresses renewal options with internal partners and customers to align business outcomes.
• Determines priority for each account in portfolio.
• Identifies and orchestrates resources and sales plays to execute against prioritization.
• Helps customers drive value from existing Microsoft investments. Collaborates with others, both internally across teams and externally to Microsoft in order to achieve revenue targets.
• Identifies and qualifies opportunities and pursues through lifecycle, and drives adoption through to cross-sell/upsell to new opportunities.
• Stays up to date on Microsoft offers and solutions.
• Uses knowledge to engage with customers and with internal teams. Develops and implements plan to build and maintain product and solution expertise.

Required/minimum qualifications