**This position requires the selected individual to either live or relocate within a reasonable driving distance to our office in Milpitas, CA. We are unable to support a fully remote work arrangement for this key position**
Duties & Responsibilities
- Manage and lead a training operations team in developing, delivering, and optimizing premier learning experiences
- Contribute to strategy, processes, and technologies for technical learning to meet tool & customer availability requirements.
- Implement various learning methods, using different mediums (self-learning, instructor-led learning, supplemental materials, and interactive learning such as VR/AR)
- Measure and monitor ongoing impact of learning operations
- Proactively seek out ways to simplify processes and identify opportunities to use technology to scale and build efficiencies
- Interact with other learning management teams for managing and optimizing all technical learning activities
- Guide project teams and workstreams and influence organizational change of new learning programs, including monitoring of progress against scope, schedule, and budget and hold teams accountable to commitments and results
- International travel is required (=<25%)
Preferred Qualifications
- BS or MS in science or training-related subjects and 7 years of experience delivering training or equivalent combination of education and experience
- Knowledge of instructional theory, including assessment
- Proficiency with learning management systems & reporting
- Excellent project management and organizational skills
- Excellent written and oral communication skills, including the ability to effectively convey technical information to non-technical colleagues and customers
- Critical thinking skills
- Ability to prioritize and simultaneously support multiple initiatives
- Good understanding of security solutions and technologies
- Demonstrated attention to detail and commitment to excellence
Minimum Qualifications
Bachelor’s Level Degree with a minimum of 8 years of experience OR
Master’s Level Degree with a minimum of 6 years of experience OR
Equivalent combination of education and experience