Citi Group Custody Product / Relationship Manager 

Turkey, Istanbul 

88169109

• Manage relationships for a designated Custody client portfolio in collaboration with global coverage and products partners.
• Support new business growth and provide local support for opportunities (such as due diligence activities etc.) as well as high standard responses for AFME and other client questionnaires.
• Identify and support sales opportunities as well as client implementations and onboarding processes.
• Leverage your local knowledge of clients’ and infrastructure to optimize the outcomes for Citi and for its clients. The ideal candidate should have a strong understanding of the requirements of large institutional custody clients.
• Prioritize client needs in everything we do to deliver best-in-class service, in line with Citi’s policies and procedures, ensuring a thorough understanding of their needs and expectations, while serving as the escalation point for client related issues.
• Work with the operations team to eliminate root causes of services issues and client inquiries, working with regional management on product improvements and ensuring servicing and capacity problems are addressed.
• Represent Citi in the market and attend market meetings, with the aim of influencing the alignment of local legislation and the adoption of agreed regional/global market standards to foster harmonization, through strong leadership in the local Industry associations.
• Monitor the trends and revenue targets of the designated client portfolio; Contribute the information to the Custody Country Head for the regular management reviews and processes.

• Over 5-8 years of relevant experience in Custody business with extensive knowledge in capital markets, market infrastructure or in a similar client relationship or product management role.
• This is a role that’ll offer you the opportunity to build an in-depth knowledge of custody business. Every day there will be a new business challenges that will help you develop new skills that can drive your career. Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
• Consistently demonstrates clear and concise written and verbal communication. The role requires good interpersonal skills.
• Consistently demonstrate clear and concise written and verbal communication.

• Advance level of English language knowledge.
• Turkish language skills would be preferred.
• Demonstrated analytical skills.
• Demonstrated problem-solving and decision-making skills.
• Ability to work in a team-oriented environment.

• Bachelor’s degree / University degree or equivalent professional experience.
• Master’s degree preferred.

Time Type:

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