Citi Group Custody Product / Relationship Manager 

Turkey, Istanbul 

943484705

• Manage the relationship for designated Custody client portfolio in conjunction with global coverage and products partners.
• Act as escalation point for operational or service issues and manage/coordinate all key issues for the client up until resolution.
• Oversee the service delivery by operations to designated Custody client portfolio to ensure high quality of client experience.
• Contribute to the achievement of acquisition targets, product financial performance goals.
• Coordinate and ensure a smooth migration/implementation process for the new Custody client acquisitions.
• Market advocacy - work closely with market infrastructures and regulators, participate in the industry events to represent Citi Custody business.
• Develop and maintain industry knowledge and inform clients of ongoing market developments/initiatives; prepare formal & informal communication to customers.
• Monitor the trends and revenue targets of the designated client portfolio; Contribute the information to the Custody Country Head for the regular management reviews and processes.
• Identify opportunities for cross sell opportunities and work together with the Custody Country Head and regional Product/Coverage partners to position with the client.
• Adopt into personal and business performance: 1-proactivity, 2-end to end ownership, 3- effective communication.

• Over 5-8 years of relevant experience in client relationship or product management.
• Advance level of English language knowledge.
• Turkish language skills would be preferred.
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
• Consistently demonstrates clear and concise written and verbal communication.
• Demonstrated analytical skills.
• Demonstrated problem-solving and decision-making skills.
• Consistently demonstrates clear and concise written and verbal communication.
• Ability to work in a team-oriented environment.

• University degree (or equivalent professional qualification)

Time Type:

View the " " poster. View the .

View the .

View the