Airbnb Senior Program Operations Manager 

Spain, Catalonia, Barcelona 

881191258

The Difference You will Make:

This role is based in Barcelona, Spain, with a hybrid work arrangement. The position requires approximately one week per month working onsite in the office, with the remainder of the time remote.

A Typical Day:

• Review and update project roadmaps, including milestones and deliverables for priority initiatives like the Rural Revitalisation Program.
• Participate in cross-functional meetings with internal teams (product, marketing, sales, analytics) to ensure alignment and progress on key objectives.
• Coordinate with external stakeholders, such as local governments, tourism boards, rural community leaders, and commercial partners, to drive program outcomes and resolve issues.
• Track and manage multiple workstreams, delegating tasks and monitoring progress.
• Analyze data on host/guest engagement and market trends to assess program performance and uncover new opportunities or risks.
• Address operational challenges by troubleshooting bottlenecks and proactively adapting plans in response to changing market, regulatory, or business conditions.
• Communicate project updates, risks, and recommendations to leadership through presentations, status reports, and written briefs.
• Support the onboarding and activation of new rural partners or hosts, collaborating to co-create local strategies that foster tourism dispersal.
• Identify areas for continuous improvement by gathering feedback, reviewing outcomes, and proposing refinements to maximize impact.
• Balance strategic planning and execution while navigating ambiguity, working independently and making decisions to keep programs moving forward.

Your Expertise

• 8+ years experience in consulting and/or project management positions
• Experience in tech, hospitality or online Travel Agency (OTA) industries preferred
• Fluency in Spanish and English
• Experience working cross-functionally with product, marketing or sales teams
• Ability to take initiative and deal with uncertainties
• Customer service mindset with the creativity to help all stakeholders achieve their goals
• Ability to manage complex projects and multi-task with excellent organization skills
• Pays attention to both details and macro-level outcomes
• Ability to thrive in a fast-paced, dynamic and ever changing startup environment
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
• Data driven, can do attitude, strategic thinker and passion for new products and solutions
• Comfortable with Excel and Airtable
• Strong verbal and written communication skills
• Nice to have: experience working with government & public funding

Offices: Barcelona, Spain