JPMorgan Security Services Middle Office Associate 

Saudi Arabia, Riyadh Region, Riyadh 

878928816

Job responsibilities

• Work a part of a global Client Facing team providing direct support across a wide variety of products and markets
• Build strong internal and external working relationships and partnerships with JPM clients and operational teams to ensure we provide a best in class service offering
• Provide value add client service and operational subject matter expertise for Asset Servicing, Cash, FX and Trade enquiries.
• Perform root cause analysis of Asset Servicing (COAC's and Income), Cash, FX and Trade issues / enquiries for internal and external stakeholders and review opportunities to encourage them to utilise JPM offered products for self-serviceable opportunities.
• Identify opportunities to reduce client enquiries, improve client STP rates for cash, FX, Asset Servicing and trade instructions, manual fax reduction / any bespoke client processes

Required qualifications, capabilities, and skills

• Self-motivated, flexible, innovative, adaptable and analytical
• Excellent prioritisation, planning, organisational and time management skills
• Excellent interpersonal skills, confident at interacting with and communication with internal and external parties
• Some industry/product knowledge in Trades, Cash or Asset Servicing would be advantageous
• Ability to multitask and work in a fast paced environment essential