You will be part of a world class Component Quality and Technology Group in Supply Chain Operations, and contribute to ensuring customer success for strategic Cisco products
Lead the Investigation, root cause analysis, and corrective action for customer and manufacturing thermal related product and component failures.
Develop and execute test plans to root cause and reproduce component and system failures.
Develop and maintain metrics to measure and improve customer quality and reliability
Contribute to the development of test plans and qualification requirements to ensure manufacturing robustness and long-term reliability of fans, fan trays and other thermal components
Collaborate with several Cisco hardware design teams to improve specifications and qualification procedures.
Minimum Qualifications
BS in Electrical Engineering
Experience in Electronic circuit schematic review and/or design.
Expertise in testing and troubleshooting PCBA/circuit failures.
Knowledge of electronic components such as MCUs, FETs and other devices.
PCB/PCBA manufacturing experience and knowledge of industry standards like IPC 610A.
Knowledge in system assembly and test processes for compute and networking products.
Thorough knowledge of Reliability Engineering, qualification and failure prediction
Expertise in root cause analysis, correction action and validation of failures
Understanding of electronics cooling methodologies and technologies
Fluency in English and Mandarin Chinese
Preferred Qualifications
MS or PhD in Electrical Engineering or related field.
Experience in design, qualification, and/or manufacturing of fans and fan trays for electronics applications.
Knowledge of industry practices and standards, such as IPC 9591, for fans
10+ years of relevant industry experience in electronics reliability engineering
Comprehensive knowledge of qualification standards and test procedures for compute and networking products.
Ability to lead by influence without direct reporting chain and advise executive decision makers
Self-starter, proven ability to work independently on multiple projects and priorities
Ability to think quickly, respond to changing demands, anticipate future problems, and recommend preventative courses of action
Excellent communication, project management and metrics design skills
Ability to create presentations for diverse audiences and varying executive levels to support agile decision-making