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AlignTech Onboarding & Tech Support Representative Italy, Lombardy 877429668
09.06.2025
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To achieve the above, the person will be accountable for creating detailed key account plans that include but are not limited to; Financial targets, building & establishing strong relationships with key stakeholders within that account, supporting the educational pathways, process changes, forecasting etc.
- Employment Type
- Full Time
- Workplace type
- Reporting To
Financial
- Responsible for formulating and implementing sales strategies to ensure that profitable sales volume and strategic objective targets are met for the assigned Key accounts.
- Responsible for regularly follow ups with the key accounts regarding orders and timely collections of the account receivables
- To ensure order to payment cycle is in place as per company policy
Customer
- Will own the overall relationship with the Key Account
- Identify and create customized knowledge pathways for the Key Accounts to create a win-win for both Key Accounts and Invisalign
- Maintain knowledge and awareness of competing products/services, discounting, and pricing structures
- Maintain data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision making.
- Responsible for identifying and nurturing new accounts for future growth
Process
- Be the single point of contact for all customer related issues.
- Ensure processes are in place to deliver on commitments to the Key Accounts.
Stakeholder
- Work closely with the sales, marketing, finance and customer support teams to ensure the end-to-end objectives are met
- To analyze market requirements, strategies and formulate annual sales plan with stake holder for the region
- To explore the market, identify customers and promote the products through individual detailing audio-visual presentations and workshops and to manage local sales & marketing (overall business development) for our brands
- To partnering with cross functional stake holders for achieving business targets
- To identify current market trends including market information to facilitate tender business
- Co-ordinate with the regional liasoning agencies to ensure the timely participation in relevant key opinion leaders
- Identify and develop institutional business in corporate hospitals, liaise with sales team to generate demand in institutions and to facilitate liquidation of stocks, demonstrate strong problem solving and decision-making skills in relation to various customer needs and interest.
In this role, you’ll need …
SKILLS REQUIRED:
- To perform this job successfully, the individual must have mastered the skill set of a Territory Manager. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Strong analytical and business planning skills
- High integrity
- Demonstrated leadership
- Track record of coaching/developing Sales Representatives
- Capacity to execute marketing plans
- Capacity to manage budgets and expenses
- Excellent written and verbal communication skills to diverse customer audiences.
- Strong capabilities to interface effectively with all customer types
- Ability to function effectively in a high performance team
EDUCATION and/or EXPERIENCE:
- BDS/BBA preferred and/or equivalent experience.
- Minimum of 1-2 yrs of experience into similar role or sales
- Additionally, A degree in sales, marketing or a related science discipline would be an advantage.
- medical, orthodontic, and/or dental sales and/or marketing experience preferred
- alternatively, background as dental therapist/hygienist and acquired valuable knowledge of the industry and its products
- Can do attitude to drive Revenue for the respective Territory
- Excellent oral and written communication skills
- Pride in excelling and self-directed individual.
- Fluency in English
- Computer knowledge is required.
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
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