Being the cybersecurity partner of choice, protecting our digital way of life.
Your Impact
- Ensure a best in class EMEA employee experience through high level of service, empathy and operational excellence
- Embrace a mindset of “executing with excellence” in which you anticipate challenges, diagnose problems, develop and implement robust solutions that enable for amazing execution
- Build strong relationships with other HR teams to coordinate workflow, processes, and communication with key stakeholders; ensure seamless hand-off of processes and deliverables
- Participate in meetings as operational subject matter expert which impact operational design, reporting, or workflows
- Manage and support multiple and concurrent ad hoc requests in a timely manner with accuracy
- Ownership of regional project from end to end with a focus on process automation, simplification and scalability
- Provide employees with exceptional service regarding Tier 0 and Tier 1 HR related inquiries through resolution accountability
- Perform other HR operational tasks such as data entry, employment verification requests, reference letter documents, leave of absence requests, E-verify process, coordination with payroll, and overall maintenance of employee records, ensuring data integrity and other tasks as assigned
- Ensure employee data is up to date, accurate and compliant within our HR system
- Be a subject matter expert for the team in critical HR functions such as Benefits, Compensation, etc.
- Help train, coach and develop team members
- Ensure internal knowledge base is kept up to date and knowledge gaps are addressed in a timely fashion
Your Experience
- BA/BS degree or equivalent of 5+ years of progressive HR Operations experience in a technology organization or technology-related business, preferably with a multinational company (MNC) or equivalent military experience required
- You have excellent communication skills in German and English
- Relevant professional HR experience in Germany, Switzerland and/or Austria and good knowledge of local typical legal requirements related to the HR processes around e.g. reference letters, sick leave, maternity leave etc.
- Ability to demonstrate integrity, maintain confidentiality and influence without authority
- Ability to set priorities, stay focused, and manage time in a fast-paced, developing environment
- Ability to establish strong relationships at all levels and across functions regionally and globally
- Excellent interpersonal skills and demonstrated success working with all levels in an organization
- High level of accuracy and excellent verbal and written communication skills
- Ability to manage multiple priorities in a global, dynamic environment. Must be able to operate with limited direction
- Ability to address immediate employee needs including escalations while maintaining a view to long term goals and the organization’s vision and objectives with a continuous improvement mindset
- Relevant experience of HR process design
- Commitment to continuous learning and study of your craft
- Ability to self-direct work and comfortable dealing with ambiguity
- Capable of leading and delivering on regional projects and supporting global ones
All your information will be kept confidential according to EEO guidelines.
