Amazon Delivery Practice Manager - Federal Provincial 

Canada, British Columbia, Vancouver 

87600265

Key job responsibilities
• Hire and develop specialized business and technical talent in multiple specialty areas (e.g., Advisory, Engagement Management, Data/Analytics, Application Development, Security, Infrastructure, Migration, GenAI)
• Responsible for the successful delivery of projects with our most strategic customers across all our specialties.
• Oversee the high-quality delivery of a variety of customized engagements with partners and customers in the commercial and public sectors.
• Attract and develop top talent to build high performing teams of Professional Services Delivery Consultants with superior technical depth, and outstanding customer relationship skills.
• Enable communities and career development for technical specialties.
• Collaborate with customer practice managers and account managers to develop strong customer and partner relationships.
• Drive a consistent project and delivery experience for our customers through our Engagement Manager community.
• Guardianship of project delivery quality across a region (Delivery Quality Bar raisers), providing oversight of engagements, leading scope definition and statement of work development with customers.
• Implement effective delivery mechanism, including centralization, to decrease effort and increase speed for our customer achieving their business outcome.
• Owns the customer feedback, corrective actions and distributes learnings in a way that continually increased customer satisfaction.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Hybrid Work

• Enterprise IT consulting and delivery experience in Canadian Public Sector
• Extensive knowledge of working with Canadian Government at the Federal, Provincial, Healthcare or Education customers.
• Experience of leading professional services delivery teams in the areas of IT service management, cloud computing, or IT Strategy.
• Government of Canada security clearance at Secret level or ability to obtain this clearance

• Previous consulting/IT advisory services experience; technical depth and the credibility to deliver complex transformational IT consulting engagements.
• Demonstrated ability to work in ambiguity, driving the customer journey
• Track record of leading technical teams and ability to distill technical information to technical or non-technical customers.