Job DescriptionEssential Responsibilities:
- Ensure high quality OMR process (Order Entry, technical order classification, and financial order classification. Order management, invoicing)
- Support sourcing and replenishment activities for order fulfilment of Purchase to Stock materials
- Interface with all internal and external customers (ITPS, Marketing, Sales, Engineering, Supply chain…) to assure on time (SCOT) and high-quality order fulfilment.
- Answer all questions and ensure correspondence with internal and external customers on all topics related to Order Management.
- Manage credit, returns and invoicing.
- Work in compliance with the documented quality system and report any anomalies
- Production planning and control
- Coordinate shipments with forwarder
- Manage customer formalities
- Perform logistics distribution duties
- Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
- Complete all planned Quality & Compliance training within the defined deadlines
- Identify and report any quality or compliance concerns and take immediate corrective action as required
Requirements/Qualifications:
- Bachelor’s degree in an operations related field, or relevant degree.
- OR 3+ years of operational logistics, supply chain and customer service experience.
- Ability to work effectively in a cross-functional, global team environment
- Proficiency in Microsoft Excel. Must be very familiar with common formulas and tools (vlookup, if, sumif, index, match, pivot tables, etc.)
- Experience with ERP systems Oracles, SAP, etc.
- Excellent interpersonal and communication skills
Preferred Qualifications:
- Drives growth and innovation effectiveness through influence and collaborate across functions.
- Solid communication and analytical skills, including experience with communicating with others from different counties and cultures.
- Ability to energize, develop and build rapport at all levels within the organization
- Proven ability to execute, multi-task, and deliver on commitments
- Experience working in a compliant supply chain
- Six Sigma Green Belt certified.
- Oracle order management experience.
- Oracle Inventory Experience