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SAP Operations - Platform Services Co-Team Lead 
Czechia, Prague, Prague 
872124119

24.06.2024



What you’ll do

  • Enable and oversee implementation of 24x7 operational concepts with 3rd party delivery teams / vendors /partners.
  • Ensure solid service delivery based on OKR / KPI based frameworks
  • Implementation of validation of controls to ensure best-of-bread secure service delivery
  • Continuous service improvement thru all support levels to ensure the systems we build and run have limit exposure to single points of failure and security vulnerabilities while enable high-impact changes frequently and predictably with minimal toil.


What you bring

  • 3-5 years of experience in production management of IT Web Technology Solutions in a hybrid or cloud environment.
  • 1-3 years of IT Operations service management with external service providers / packaged services
  • Bachelor of Engineering/Technology (B.E./B.Tech), in Computer Science or allied branches, or Masters in Computer Applications
  • ITIL oriented service management
  • Experienced with Agile Methodology / KANBAN / Jira
  • Fluency both written and spoken in English,


Tech you bring

  • Basic understanding of public cloud hyperscaler (Microsoft Azure preferred) and
  • Good knowledge with DevOps processes like CI/CD and required tools.
  • Foundation of web-technology stack knowledge and site reliability engineering


Tech you'll learn

  • Working in an international environment
  • Customer and Corporate Business Production Management
  • Building up Agile oriented Service Frameworks