SAP Operations - Platform Services Co-Team Lead 

Czechia, Prague, Prague 

872124119

What you’ll do

• Enable and oversee implementation of 24x7 operational concepts with 3rd party delivery teams / vendors /partners.
• Ensure solid service delivery based on OKR / KPI based frameworks
• Implementation of validation of controls to ensure best-of-bread secure service delivery
• Continuous service improvement thru all support levels to ensure the systems we build and run have limit exposure to single points of failure and security vulnerabilities while enable high-impact changes frequently and predictably with minimal toil.

What you bring

• 3-5 years of experience in production management of IT Web Technology Solutions in a hybrid or cloud environment.
• 1-3 years of IT Operations service management with external service providers / packaged services
• Bachelor of Engineering/Technology (B.E./B.Tech), in Computer Science or allied branches, or Masters in Computer Applications
• ITIL oriented service management
• Experienced with Agile Methodology / KANBAN / Jira
• Fluency both written and spoken in English,

Tech you bring

• Basic understanding of public cloud hyperscaler (Microsoft Azure preferred) and
• Good knowledge with DevOps processes like CI/CD and required tools.
• Foundation of web-technology stack knowledge and site reliability engineering

Tech you'll learn

• Working in an international environment
• Customer and Corporate Business Production Management
• Building up Agile oriented Service Frameworks