Capital One Principal Payroll Coordinator 

United States, Virginia, Richmond 

870451326

West Creek 2 (12072), United States of America, Richmond, Virginia Principal Payroll Coordinator

Responsibilities:

• Performs daily tasks related to updating associates’ time entries and processing of time entries.

• Inspects automated system output for errors and makes necessary corrections to time entries in the system.

• Reaches out to associates to ensure their time is entered/updated in the system before the deadline.

• Assists other Capital One teams as required, to resolve errors and maintain or update accurate information in the payroll system.

• Assists the Tier I contact center representatives in handling and following up on inquiries related to time entry

• Performs a variety of regularly scheduled and ad-hoc audits of the time data to maintain compliance with established standards.

• Performs other ad-hoc duties as assigned.

• Regular attendance is required to be successful in this role and overtime may be required during critical production periods.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 6 months experience working with MS Office Suite (Word, Excel and PowerPoint)

• At least 6 months of Payroll or Time & Attendance experience

Preferred Qualifications:

• Associate's degree

• Professional certification such as Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP)

• 1+ years of accounting/payroll/benefits experience

• 1+ years of customer service experience

• 6+ months of experience with ADP

• 6+ months of experience with Workday Time Tracking

• 6+ months of experience with case management systems

• 6+ months of experience working on customer inquiries with a focus on the associate experience

• Attention to detail and decision making skills

• Excellent written and verbal communication

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.