Microsoft Senior Learning Development Program Manager 

Taiwan, Taoyuan City 

869881590

This is achieved throughan innovativeskilling strategyresulting in best-in-class“work to skill” solutionsmotivating and supportingin global skilling at scale. Concurrently, weare embarkingthe leaderthrough “always skilled talent”in a rapidly evolving world.

at scalee are looking for aLearning Developmentalignment ofanticipatory, progressiveskill development initiativesThis includesleveraging AI to acceleratetime toand ensure the practicalapplication ofwhile workingReporting to the DirectorEnterprise Skillingthis role willevolve and modelL&D program management, and represent the workto leadership and key stakeholders.

Required/Minimum Qualifications

• Vocational qualification or higher education degree (e.g.,Bachelor's Degree) AND/OR5+years experiencein Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
  • ORMaster's Degreeor equivalent AND/OR3+years experiencein Learning and Development, relevant technical roles, business development, quota management, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
  • OR equivalent experience.
• 3+ years proficiency in AI tools and AI Driven Learning Solutions

or Preferred Qualifications

• qualification or higher education degree (e.g.,Bachelor'sDegree) AND8+years experiencein Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management
  • ORMaster's Degreeor equivalent AND 6+years experiencein Learning and Development, relevant technical roles, business development, field or sales, human resources (HR), customer success, collection management, research/restoration evaluation, industry, or program/project management
  • OR equivalent experience.
• A self-starter witha track recordof outstanding performance and achieving goals
• Advaned interpersonal skills, oral,written,and verbal communications skills
• General knowledge of the L&D landscape, with thecapacityto learn andretainknowledge about individual products and business solutions quickly and accurately
• Demonstrates commitment to career development and continuous or consistent learning through formal and informal efforts (e.g., change management, design thinking,adaptive leadership,management training, online courses).
• Technical Proficiency:Extensive knowledge and hands-on expertise with AI tools and AI-driven learning solutions. Familiarity with advanced AI platforms such as Copilot, AI agents, and similar technologies.
• Performance Excellence:A proven track record of achieving outstanding performance and meeting or exceeding set goals.
• Communication Skills:Advanced interpersonal skills coupled with advanced written, oral, and verbal communication abilities.
• Industry Knowledge:General understanding of the Learning and Development (L&D) landscape, with the ability to swiftly learn and retain detailed knowledge about specific products and business solutions.
• Commitment to Growth:Demonstrated dedication to continuous learning and professional development through formal and informal efforts, such as training in change management, design thinking, adaptive leadership, and management training, or participation in online courses.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 13, 2025.

L&D Program Management

• Assess new skilling solution requests by conducting needs analyses, defining learningobjectives, and executing project agreements using AI-driven data analysis and insights.
• Utilize advanced AI tools (e.g., Copilot, AI agents) to personalize learning experiences and offer in-the-flow coaching and content recommendations tailored by intelligent algorithms.
• Pilot and scale AI-powered solutions such as predictive skills engines and AI learning advisors to forecast future skill needs and guide development through machine learning.
• Collaborate with the instructional design and learning operations teams to create AI-enhanced learning solutions from ideation to execution.
• Lead the creation and maintenance of project plans aligned to planning, designing, and executing custom AI-enabled skilling solutions.
• Manage the project budget, sourcing requests, and vendors,leveragingAI for optimization and efficiency.
• Steward AI-integrated skilling solutions through applicable reviews (CELA, HR Privacy, Global Readiness, etc.) prior to launch, partnering with instructional design where relevant.
• Develop program and content assessment/measurement plan using AI analytics todetermineskilling solution effectiveness and implement iterative improvements based on feedback.
• Lead and oversee processes to ensure alignment across groups, including establishing and reporting against OKRs in alignment with overall AI-driven strategy.
• Maintain quality control to ensure all work meetshigh standardswith AI monitoring systems.
• Manage multiple deadlines while prioritizing in a detail-oriented and organized manner with AI support tools.

• objectivesto provide AI-enhanced recommendations on achieving demand targets across the learning portfolio.
• Align activities with the organization’s goals and business approach using AI insights.
• Synthesize information into AI-driven insights that inform business decisions and influence program leadership.
• Support and prioritize short and long-term planning efforts that capture the voice of the learner,utilizingAI sentiment analysis.
• Establish andmaintainrapport with key decision-makers and stakeholders torepresenttheir AI-related learning needs.
• Stay informed on portfolio development, launches, and releases to support leadership and team readiness with AI-generated updates.
• Serve as the main point of contact for the client, including owning project meetings with internal clients and associated follow-up actions with AI scheduling tools.
• Represent Enterprise Skilling when reviewing AI-enhanced learning and development solutions and top practices in the industry.

• Embody our