Microsoft Senior Program Manager 

Taiwan, Taoyuan City 

784076546

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• 3+ years experience shipping cloud based software

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• History of applying AI/LLMs to analyze and solve operational problems
• Experience with Fabric or functional equivalents of any of its various workloads (business intelligence/reporting, data warehousing, data engineering, streaming analytics, etc.)
• Experience with Azure/AWS or other cloud computing platforms
• Familiarity with agile software development
• Action oriented with a passion for operational excellence

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 27, 2025.

• Drive execution and implementation for strategic initiatives across engineering and customer support to improve product quality and support efficiency
• Contribute to the expansion of product and process insights derived from support and self-help contacts at scale
• Drive key results for quality, support and customer-success KPIs and be held accountable for their outcomes
• Champion operational excellence via metrics, process governance, and policy controls for regular assessment and improvement
• Work with internal and external partners to gather feedback, manage dependencies
• Embody our and