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Netflix Manager Ops Delivery Employee Services - EMEA Netherlands, North Holland, Amsterdam 860817419
04.07.2024
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This role is located in Amsterdam, The Netherlands.
Key Responsibilities:
- Partner with Talent teams (HR) to enhance the employee lifecycle process and ensure that new employees have a seamless and positive onboarding experience.
- Lead a team of HR generalists to ensure they are both challenged and resourced to deliver an amazing employee experience.
- Make informed, data driven decisions and apply critical thinking to the team’s work.
- Work cross functionally with regional and global shared services to help Netflix scale quickly and efficiently
- Stay informed about industry trends and best practices related to employee experience and continuously seek opportunities for improvement.
- Establish trust based partnerships with key stakeholders, Employment Legal, HRBP teams, and Payroll
- Seek to understand opportunities to deepen service offerings to other parts of the Talent org relating to our HR business partner team.
Qualifications:
- 5+ years of experience in Employee Services management ,with a focus on delivering excellence in the employee HR lifecycle and scaling operations for growth
- Curiosity. As a people leader you will have the ability to build awesome global teams and inspire with confidence. You are also as interested in other people’s ideas as your own; you’re humble about what you don’t yet know.
- Judgment. A consulting mindset with the ability to balance business needs with risk.
- Ability to collaborate. Skilled at operating in a complex, cross-functional, geo-distributed organization where your team needs to collaborate and integrate with other teams across many disciplines.
- Strong understanding of EMEA HR compliance practices and familiarity with either UK or Netherlands country specific employment laws
- Ability to communicate effectively and influence with both technical and non-technical teams, across an array of cross-functional teams and multiple levels of seniority.
- Strong knowledge of HR Operations and evolving technologies - Workday knowledge is a must. Zendesk or other CRM is a plus.
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