Bank Of America Operations Change Consultant 

United Kingdom, England 

858214016

Corporate Title: Up to Vice President

Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train.

Role Description:

The GPO Change Consultant provides consulting expertise to the GPO organization in support of operations excellence and change initiatives, ensuring execution of all operational readiness tasks. You will play a fundamental and influential role in helping to drive our GPO roadmap which focuses on delivering one function, one process and one platform for each of our 5 Centres of Excellence within GPO while delivering all product, technology and/or operations sponsored projects. This role requires a thorough knowledge of the operations area where you will be able to assess and analyse the impact of new initiatives globally across GPO.

Responsibilities:

• You will act as the primary point of contact and integration for operations across multiple projects.

• You will drive the end-to-end integration of various work streams in order to deliver the intended project solution, including defining business requirements, reviewing and approving technology design, project execution, integration and implementation.

• You will manage the creation of Jira stories; ensuring the documentation from requirements to implementation meet the enterprise change standards.

• You will direct the work efforts of resources that may be functionally aligned as part of the project.

• You will manage the project scope, timeline and budget/expenses for GPO owned projects.

• You will lead risk management and mitigation planning readiness, change adoption, stakeholder management, and quality assurance.

• You will ensure all applicable change requirements are satisfied.

• You will have proven experience with projects, production support activities and/or operations.

• You will have a Cross functional skillset with business analysis, problem solving, quality management and organization skills.

• You will have experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.

• You will have Excellent written and verbal communication skills, using them to build excellent relationships with business stakeholders and gain trust in order to guide and influence them.

• You will have a working knowledge of Windows and Microsoft Office.

Skills that will help:

• Experience of the Agile software delivery methodology and Jira would be an advantage.

• Experience with large scale projects/project management would be an advantage.

• Executive reporting and presentation skills would be an advantage.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.

• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.

• Access to an Employee Assistance Program for confidential support and help for everyday matters

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.