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As an Account Manager, you will be responsible for:
- Develop and execute comprehensive account plans, including upselling and cross-selling, to maximize revenue and customer lifetime value.
- Secure enterprise-level contracts by skillfully negotiating terms with C-level executives and key decision-makers.
- Build and maintain strong, trust-based relationships with key stakeholders across all customer levels, proactively addressing their needs and concerns.
- Gain a comprehensive understanding of your assigned accounts’ business landscape, technical solutions utilizing Rapyd’s FinTech-as-a-Service offering, and industry trends to identify new growth opportunities.
- Act as a trusted expert, educating customers on the use, benefits, and value proposition of Rapyd’s products and the broader payments landscape.
- Continuously update your knowledge through training, self-study, and industry research to remain at the forefront of Rapyd’s product offerings and industry trends.
- Consistently achieve and surpass performance benchmarks defined by management, including revenue targets and customer satisfaction metrics.