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Rapyd Account Manager 
United Arab Emirates, Dubai, Dubai 
85789162

25.06.2024
Description

Get the tools to grow globally at . Follow: , , ,

As an Account Manager, you will be responsible for:

  • Develop and execute comprehensive account plans, including upselling and cross-selling, to maximize revenue and customer lifetime value.
  • Secure enterprise-level contracts by skillfully negotiating terms with C-level executives and key decision-makers.
  • Build and maintain strong, trust-based relationships with key stakeholders across all customer levels, proactively addressing their needs and concerns.
  • Gain a comprehensive understanding of your assigned accounts’ business landscape, technical solutions utilizing Rapyd’s FinTech-as-a-Service offering, and industry trends to identify new growth opportunities.
  • Act as a trusted expert, educating customers on the use, benefits, and value proposition of Rapyd’s products and the broader payments landscape.
  • Continuously update your knowledge through training, self-study, and industry research to remain at the forefront of Rapyd’s product offerings and industry trends.
  • Consistently achieve and surpass performance benchmarks defined by management, including revenue targets and customer satisfaction metrics.
Requirements
  • 5-8 years of experience in enterprise account management or a similar strategic sales role, ideally within the FinTech industry.
  • Demonstrated track record of exceeding revenue quotas and driving significant account growth through upselling and cross-selling.
  • Global experience conducting complex negotiations and building relationships with C-level executives and key decision-makers.
  • Willingness and ability to travel frequently to meet with clients and attend industry events.
  • Solid understanding of complex business systems and technical solutions, preferably in the payments/FinTech space.
  • Ability to analyze data and translate insights into actionable strategies for customer success and account growth.
  • Continuous learner committed to staying up-to-date with the latest trends, technologies, and industry knowledge.
  • Strong written and verbal communication skills in English. Additional languages are a plus.
  • Collaborative and adaptable, thriving in a fast-paced and cross-functional environment