Cisco Service Provider Account Manager 

Australia, Victoria, Melbourne 

855392425

This is a high-touch account management role that includes but is not limited to responsibilities in customer relationship management, partner sales management, large complex deal management, business development/marketing, funnel/pipeline management and technology/solution selling skills.

• You are accountable for overall Cisco business within the assigned customers/accounts/territories.
• You will develop and maintain CxO level relationships and clearly articulate Cisco’s value propositions
• You should have the ability and be highly motivated to understand Customer business requirements, pain-points and convert late them into actionable business engagements
• You will maintain an updated Integrated Account Plans (IAP) relevant to the customers’ priorities.
• You will also be responsible for orchestrating relevant resources within Cisco to execute on the IAP.
• Define meaningful customer engagement plan with regards to marketing and events.
• Actively push and challenge our internal engineering and product specialist team to effectively drive and increase the focus of the Customer.
• You will grow existing business, create new opportunities, make winning offers and close deals within the expected timeframe.
• You are strong at maintaining market intelligence and lead pricing strategy/analysis for deal justifications.
• You enjoy and are highly motivated to collaborate with partners within Cisco and its partners organizations and constantly align the goals and priorities.
• Provide a timely and regular business forecasting that is aligned with Cisco’s financial goal for short, medium and long term.
• Maintain accurate and up-to-date sales database (SFDC) with all mandatory key information and maintain a balanced sales pipeline,
• Working knowledge and understanding the industry impact of key technology transitions such as Service Provider Network transformation (Core Routing & Optical platforms, Managed Services, NBN resale, Cloud/DC, Mobility, Security), New Convergence and Consumption Models, Next Generation Media technologies (IP Fabric, etc) to be able to drive new customer and market business requirements.

You will be a part of a successful and highly energised Enterprise, Commercial and Service Provider team, as we drive the critical market and digital transformation in the Service Provider and Media business.

Required skills and experience.

• 7-10 years’ experience in the Telco, Service Provider or Media space with consistent track record in direct and channel sales, especially in closing large strategic deals.
• Education to degree level or equivalent practical experience.
• Self-starter who can learn and position technology/solution plays in view of driving the appropriate conversations with Telco/Service Providers with clear business agenda in sight.
• Highly motivated with a “hunting spirit” to develop new opportunities and grow business in multiple technology dimensions within the Telco/Service Providers & Media space.
• You are excellent at working in teams and are comfortable collaborating with local, regional and corporate teams in a large cross-functional organization.
• You have a proven ability to respond and handle challenges in a dynamic business environment.
• Good communicator and excellent at driving solutions in line with industry and local market trends.
• Proficient in selling solutions to large customers with a deep understanding of Telco buying cycles.
• Can do, will do attitude and able to think in a unique way to contribute creatively towards building solid business pipeline and driving sustainable business.
• Highly analytical and meaningful.
• Structured and logical approach to problem solving.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).