Applied Materials DSM Service Manager - M3 TSMC Global acct 

Taiwan, Kaohsiung 

849978013

Hsinchu,TWN, Kaohsiung,TWN, Linkou,TWN, Taichung,TWN, Tainan,TWN

Key Responsibilities

• Represent Applied’s values and meet TSMC’s expectations with responsiveness and technical professionalism.
• Foster strong collaboration across global CE teams(Japan/USA/Europe/Taiwan),promoting mutual respect and unified customer engagement.
• Support and coach regional CE teams constructively; focus on improvement rather than criticism.
• Build trust and alignment with local and global stakeholders, acting as one team with one voice to the customer.
• Strengthen customer relationships through proactive communication and engagement.
• Lead and develop CE team members through career planning, coaching, and performance feedback.
• Provide regular updates on business status, team changes, and product developments.
• Collaborate with Product Divisions to ensure effective technical support and training.
• Support mentoring and recognition programs to enhance team development.
• Participate in account planning and provide strategic support for system sales and service.
• Lead system installation planning and customer coordination to ensure smooth execution.
• Drive continuous improvement and margin enhancement initiatives aligned with customer needs.

Qualifications:

• Over 7 years of experience in the semiconductor industry, including at least 2 years in people management or leadership roles
• Proven hands-on experience with DSM products
• Prior experience supporting TSMC as a key customer
• Strong bilingual communication skills in English and Chinese (spoken and written)

Full time

Assignee / Regular