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Capital One Sr Associate Human Resources AR Philippines 847655504
26.06.2024
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Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Sr. Associate, Human Resources (AR)
Summary:
- To assist the Principal HR Specialist, may supervise HR Coordinators, manage and ensure day-to-day operations meet standards and achieve goals in the assigned functional area of Human Resources (such as Associate Relations, Benefits, HR Help Center, Payroll, Recruitment, Timekeeping, and Risk).
:
1. Provides functional support in the assigned sub-function, including but not limited to:
Associate Relations
- Oversees day to day management of Associate Relations (AR) administration processes
- Supervises and accounts daily case management included but not limited to AR-related cases, inquiries and notifications
- Liaises with associates on AR related inquiries and ensures that inquiries are responded timely and logged accurately
- Prepares AR documentation and AR-related reports for audit, and must be submitted on designated time
- Analyzes data - case trends, AR-related monitoring, etc
- End to end handling of AR-related tasks
- Conducts Learning Session, New Hire Orientation and People Manager Onboarding
- Serves as an AR partner to other stakeholders
- Conflict resolution and mediation
2. May be assigned / rotated across related sub-functions, including but not limited to sub-functions within HR
3. All other job-related duties that may be assigned from time to time
Basic Qualifications:
- College graduate or10 yearsequivalent work experience
- Skills Required:
- Associate Relations: Knowledge in Philippine labor laws and regulations, strong case management experience, project management and process improvement
- All roles: Excellent oral and written communication skills, analytical skills, customer focus
- Amenable to work in Alabang
- Amenable to workin a Mid Shift/Flexible Schedule
Preferred Qualifications:
- Preferably graduate of Psychology, Business Administration, Marketing, Communication Arts or other related course
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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