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Minimum Qualifications:
Bachelor's degree or higher, in Electrical, Electronics or Computer Engineering or a related field.
7 to 14 yrs or more of technical experience handling customers and interacting teams from multiple organizations across geo is a must.
Demonstrated acumen in proactive problem solving.
Technical Expertise:
Experience in Linux Network Driver Development or Maintenance.
Exposure to virtualization technologies (VMWare, Kubernetes, Linux virtualization).
Solid knowledge and experience with any or more of the following:
Experience with DPDK, PTP, Synce.
Layer 2: STP, RSTP
Layer 3: IPv4, IPv6, OSPF
Security: IPSec, NAT
Exposure to various test tools and utilities such as IXIA, IxExplorer
Experience in the development background is highly preferred.
Roles & Responsibilities:
As an engineer your responsibilities will include but are not limited to:
Proactively driving customer issues resolution.
Owns and communicates the customer problems; debug and triage issue, applies strategic thinking in resolution, interact and collaborate with peer teams and organization to find most suitable solution.
Facilitates cross function communication, collaboration, manages stakeholders.
Works with functional POs, dev team members.
Will develop collateral, guidebook; generate IP, application notes and white papers.
Preferred Qualifications:
Direct customer experience will be valued; excellent and crisp communication would fit the role nicely.
Some travel (domestic & international) may be needed.
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