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Uber Account Manager Uber Eats - Spanish Speaking Required 
United States, West Virginia 
842648057

18.07.2024

About the Role

\ * This role requires travel into the San Diego market at least 2 times per month. (Around 4-5 days). *

- - - - What the Candidate Will Do ----

  • Actively manage and grow a book of business of multiple SMB merchants by building and executing your commercial strategy
  • Reach monthly quotas by upselling customers into investing on marketing solutions available in the Uber Eats app
  • Serve as a business consultant to ensure merchants make the most out of experience of partnering with Uber Eats & Postmates including business reviews, upselling, among other activities
  • Proactive and constant communication channels with clients via email, phone, video-conferences and face-to-face meetings (10 hours/week minimum)
  • Partner with our Operations and Sellers on managing the relationship, solve potential issues and questions of merchants
  • Track and improve merchant KPIs and OKRs to understand their success, issues, or opportunities
  • Act as an ambassador of Uber Eats' mission, brand, and product

- - - - Basic Qualifications ----

  • For Account Manager: At least 3 year of experience in sales, operations, account management, or similar functions
  • Proven proficiency in data analytics and excel skills
  • Fluent in Spanish
  • Willingness to travel

  • \ * This role requires travel into the San Diego market at least 2 times per month. (Around 4-5 days). *

- - - - Preferred Qualifications ----

  • Outstanding work ethic and attention to detail
  • Willingness to roll up your sleeves, and get in the weeds with our highest value partners
  • Excellent communication
  • Strong critical thinking ability
  • Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients
  • Proficiency in Salesforce and SQL are a plus

For Culver City, CA-based roles: The base salary range for this role is USD$79,000 per year - USD$88,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .