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Capital One Manager Change Lead United States, Virginia, Arlington 840608656
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Responsibilities of this role may include:
Leading a small team driving complex process improvement initiatives
Designing, developing, and managing process initiatives in a complex dynamic environment, revising needs to meet changing requirements
Building relationships and collaborating with key stakeholders to ensure delivery of commitments
Serving as subject matter expert on a process improvement initiatives and procedure changes
Deliver strategy for customer migration processes and proactively seek risk mitigation in relation to those impacts
Basic Qualifications:
Bachelor’s Degree or military experience
At least 2 years of experience in Process management
At least 2 years of experience in People management
At least 2 years of experience in Relationship management
Preferred Qualifications:
Master’s Degree
Process or Project Management certification (i.e. Lean, Six Sigma, PMP), Business Management certification
2+ years of Risk Management experience
4+ years of experience in Process Management
4+ years of experience in People Management
4+ years of Complex problem solving experience
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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