Truist Senior Change Delivery Lead 

United States, North Carolina 

450457130

Regular or Temporary:

English (Required)

1st shift (United States of America)

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Manages the intake, planning, business readiness, and execution of assigned initiatives.
2. Leads and influences cross functional teams to effectively deliver project objectives including a successful communication and training plan.4. As appropriate, systematically review components of processes/programs to identify potential areas of improvement based on cost/benefit analysis, client impact and/or regulatory requirement. Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency.
5. Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of delivery plan

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor’s degree in a business-related field, or equivalent education and related training
2. 10 years of experience in consulting, project management or process improvement related role.
3. Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives and ability to bring clarity to ambiguous assignments.
4. Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
5. Advanced understanding of process improvement methodologies (e.g., Six Sigma)
6. Experience with Waterfall and Agile project management methodologies
7. Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
8. Strong organizational skills and attention to detail.
9. Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership
10. Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
11. Ability and willingness to learn and adapt as the needs of the job change
12. Demonstrated proficiency in computer applications, such as Microsoft Office software products
13. Ability to travel as needed, occasionally overnight

1. Five years of experience in the financial services industry or consulting
2. Project Management Professional (PMP) Certification
3. Process Improvement Professional (e.g. Six Sigma certification)