SAP Business Services PrincipalConsultant 

Romania, Cluj-Napoca 

839590626

Expectations & Tasks – Deliverables - Work experience

• Drive the to-be process for Cloud Pre-packaged Services
• Align with business stakeholders across regions and GTM models, including Engagement Delivery (e.g. Preferred Success) and Service Delivery (e.g. Cloud Embedded Services, Professional Services)
• Translate the cloud transformation needs into functional concepts which can be realized by the engineering teams
• Oversee enablement, adoption and end user satisfaction across the various personas within the target groups
• Identify business challenges and opportunities within Engagement & Service Delivery that can be addressed using AI capabilities
• Work with established network of business stakeholder representatives to generate and prioritize a range of ideas, including quick wins, which can be further refined with the engineering teams and integrated in our product roadmaps
• Drive innovation by leveraging the power of AI to transform customer success, automate manual tasks, boost operational efficiency and achieve sustainable process excellence

Education & Qualifications / Skills & Competencies

• Holds a master’s degree in related field (Business Administration, Economics, Science, Information Technology) or equivalent experience with a proven record of exceptional performance
• Business acumen and process-orientation
• Problem-solving and analytical skills
• Communication skills
• Ambition to drive for and focus on results and execution
• Ability to integrate and work within regional and global Services teams and other global teams
• Knowledge of SAP’s Service Delivery landscape is a plus

Work Experience

• e imagine a candidate with both several years of professional experience and a good understanding of Service Delivery Process automation.

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