Essential Responsibilities:
- Analyze sales data to recommend process improvements.
- Collaborate with internal teams to enhance operational efficiency.
- Prepare detailed reports for management review.
- Handle complex customer inquiries and provide solutions.
- Mentor junior analysts and guide their professional growth.
Expected Qualifications:
- Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.
Responsibilities
- Performance Analysis:
- Extract and analyze sales and customer data to uncover performance insights, growth opportunities, and operational bottlenecks.
- Define and monitor critical metrics—including pipeline velocity, win/loss rates, and quota attainment—and collaborate with sales leadership to establish benchmarks.
- Build dashboards and reporting systems that provide revenue teams with actionable insights and real-time progress tracking.
- Ensure sales pipeline health by monitoring progress, managing data accuracy, and identifying blockers.
- Conduct forecast and pipeline meetings with sales leaders, driving discussions around opportunities, trends, and deviations from the plan.
- Annual Planning:
- Build data-driven market segmentation strategies to identify key customer groups and prioritize business opportunities.
- Optimize territory assignments based on geographic regions, industries, and account types to ensure efficient market coverage.
- Develop equitable sales quotas informed by historical performance, market potential, and strategic business objectives.
- Sales Process Optimization:
- Evaluate and refine existing sales workflows and processes to promote efficiency and effectiveness.
- Act as the champion for Salesforce CRM adoption and other operational tools, ensuring alignment, training, and sustainable usage.
- Maintain and improve CRM data quality, ensuring it serves as a trustworthy source of truth for strategic decisions.
- Provide ongoing training, support, and guidance to sales teams for tools adoption and feature enhancements.
- Cross-Functional Collaboration:
- Partner with cross-departmental teams (Product, Marketing, Finance and Compensation) to integrate insights within broader organizational priorities.
- Act as the liaison between sales teams and other departments, fostering alignment and seamless communication.
- Assist in quote generation and contract management to support the sales team's operational needs.
Requirements
- Education : Bachelor’s degree (or equivalent) in Business Administration, Finance, Economics, Data Analytics, or a related field.
- Technical Proficiency : Skilled in Excel, SQL, and business intelligence tools (e.g., Looker, Tableau, or Power BI). Familiarity with Salesforce is highly advantageous.
- Experience : Proven exposure to or experience working within commercial teams, such as sales or account management; background in revenue operations, sales operations, or analytics preferred.
- Analytical Skills : Strong data analysis and problem-solving abilities—you thrive on finding clarity amidst complexity.
- Storytelling : Adept at turning complex data into clear, actionable narratives. Exceptional communication skills, with the ability to present ideas succinctly and effectively.
- Self-Starter : Proactive mindset with a "see it, solve it" approach to challenges.
- Collaboration : Strong team player with an ability to work seamlessly across departments and in a fast-paced, evolving environment.
Our Benefits:
Any general requests for consideration of your skills, please