PNC Infrastructure Engineer Senior - MicroSoft Teams Voice/Room 

United States, Ohio 

832475165

This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.Key Responsibilities:
- Design and optimize conference room audio and video systems to enhance user experience.
- Configure and maintain related AV equipment, ensuring consistent operation.- Stay updated on industry trends and emerging technologies to recommend and implement improvements.Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field preferred, equivalent experience will be considered in lieu of a degree
- Expertise in conference room AV design, including audio and video equipment.
- Proficiency in PowerShell scripting and Graph API.
- Basic knowledge of Microsoft Azure and its services.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.- Relevant certifications (e.g., Microsoft Certified: Teams Administrator Associate) are a plus.Job Description

• Provides expertise on platform engineering, while overseeing the team's effort and meeting customer needs. Uses technical knowledge and industry experience to design, build and maintain technology solutions.
• Develops software components and hardware for complex projects; aligns these with business strategies and objectives.
• Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.
• Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.
• Communicates with customers and integrates their needs with development, to meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical KnowledgeApplication Delivery Process, Consulting, Effectiveness Measurement, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem SolvingRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)
California Residents

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