Microsoft Senior Product Marketing Manager – AI Customer User Experience UX 

Taiwan, Taoyuan City 

830514605

As part of the

seeking a– AIUser Experience

our culture every day.

Required/minimum qualifications

• Master's Degree in Marketing, Computer Science, Business or related field AND 3+years experience

• Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+years experience

• equivalent experience.

• 5+ years of experience in UX writing, product marketing, or customer experience strategy, including direct experience creating andoptimizingin-product content and AI-driven campaign activations

or Preferred Qualifications

• Master's Degree in Marketing, Computer Science, Business or related field AND 6+years experience

• Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+years experience

• equivalent experience.

Certain roles may be eligible for benefits and other compensation. Findbenefits and pay information here:

crosoft will accept applications for the role untilOctober 24, 2025

AI Product UX Writing

• Partner across product, marketing, and engineering teams to write clear, engaging messages and CTAs (call to actions) aligned to in-product experiences.

• Continuously test andoptimize

Testing Framework & Insights

• Develop andmaintaina cross-channel testing framework to evaluate which prompts, words, and experiences drive the most engagement.

• Share insights across product functions to inform future UX and campaign strategies.

Prompt Writing & Activation

• Write and test AI prompts for use in ad campaigns, demo videos, and product experiences.

• Ensure prompts meet standards for clarity, quality, and engagement.

& Customer Journey Alignment

• Align product messaging to buyer personas and customer journeys.

• Develop andmaintaina style guide and messaging strategy tailored to persona-specific engagement and activation goals.

Collaboration & Communication

• Work closely with marketing, product, and engineering teams to ensure consistent and impactful customer experiences.

• Represent the voice of the customer in UX and campaign decisions.