Roles and Responsibilities
- Establish and facilitate executive and departmental governance committees
- Facilitate scoping sessions to clearly identify the customers objectives
- Conduct interviews and perform assessments to measure current state
- Gather data, perform advanced analytics, identify insights and opportunities
- Prioritize opportunities according to effort, feasibility, impact, and customer-readiness factors
- Conduct value stream mapping sessions with key customer stakeholders to identify and eliminate waste within processes
- Communicate recommendations and proposed solutions
- Utilize GEHC’s Change Acceleration Process (CAP) model to establish stakeholder awareness, buy-in, and support of process improvement objectives
- Guide customer through process changes
- Program and project management
- Identify KPIs, establish baselines and measure results, as well as assist customer to establish ongoing mechanisms to sustain those results
- Achieve contractual objectives and obtain customer acknowledgement of delivered results
- Socially oriented problem solver who believes the best solutions come from collaborative teaming
- Self-starter who can work independently, with the confidence to make most decisions and quickly pull in support as needed to achieve objectives
- Ability to work effectively across functions to deliver results
- Comfortable with ambiguity during the lifecycle of a project
- Resourceful and committed, with excellent communication and negotiation skills
- Service mindset with a passion for helping our customers achieve their goals by removing obstacles, providing guidance, and setting high standards
Required Qualifications
- Bachelor's degree from an accredited university or college with 3+ years of consulting experience in a healthcare environment (or a high school diploma / GED with at least 6+ years of experience in consulting in a healthcare environment)
- Direct experience leading customers through process improvement projects
- Experience with contemporary process improvement methodologies (Six Sigma, LEAN, Agile, TQM, etc.)
- Analytics capabilities including advanced Excel skills
- Must be willing to travel 25%-30%
Desired Characteristics
- PMP Certified
- Experience working with medical equipment in a healthcare setting
- Exceptional interpersonal skills
- Multitasking abilities, able to simultaneously manage multiple critical deliverables
- Executive-level communication skills (written, interviewing, persuasion, and presentation)
- Consulting experience
- Hospital operations and finance experience/understanding
- Familiarity with medical devices in hospital setting
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Application Deadline: September 30, 2024