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Other Qualifications
The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
Cloud Screening: Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.
Cloud Screening:
Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.
Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.
• 3+ years work experience in relevant area of business.
• Technical certifications based on domain (e.g., Azure, SharePoint).
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
• Azure (Networking, Infrastructure, App Dev, Identity, Active Directory, Azure Stack, etc)
• Business Applications (Dynamics 365, CRM, etc.)
• Development (.NET, C#, scripting languages)
• Collaboration (Office 365, SharePoint, SharePoint On-Premise/Hybrid, Intune, etc.)
• Data & AI (SQL, Azure SQL, Azure Data Factory, PowerBI, etc)
• Identity & Networking (Azure, MIM, O365, etc)
• Infrastructure (Win10, WVD, MECM, SCCM, etc)
• Intelligent Communications (Teams, Exchange, Skype for Business, etc.)
• Modern Service Management/Adoption Change Management (MSM/ACM)
• PowerApps/Power Platform
• Project (Project Server Customization, Test, and Implementation)
• UX/UI & Accessibility
• Security & Identity (Sentinel, Azure Security Center, Microsoft Defender for Cloud)Technical Delivery
• Follows capacity process outlined by Global Capacity Management team. Maintains tools with up-to-date skills and availability.
• Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements.
• Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks. Manages their schedule and communicates to project leads. Delivers against Work Breakdown Structure (WBS).
• Implements technical solutions by completing assigned project tasks with defined quality standards and following Microsoft Services processes. May oversee aspects of implementation.
• Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues.
• Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience.
Intellectual Property Management
• Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellection property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement.
Pre-Sales Support
• Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert.
Business Development
• Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies.
Operational Excellence
• Completes operational tasks and readiness, and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines).
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