Microsoft Technology Consultant - CTJ Poly 

United States, Virginia 

387501437

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 8+ years leadership experience in relevant area of business

o OR equivalent experience.

• 3+ years team leadership or people management experience.

Other Requirements:

The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.

Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

Cloud Screening:
Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.

Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

Preferred Qualifications

• 15+ years leadership experience in relevant area of business.
• Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).
• Experience in Large Language Models (LLM) including Artificial Intelligence (AI), and Prompt Engineering.
• Experience in Azure Infrastructure, Azure Networking, and Azure Virtual Desktop.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until August 5, 2024.

Pre-Sales Support

• Drives or serves as a key contributor to complex pre-sale process with internal stakeholders (e.g., Solution Architect, Pursuit Lead, Consulting Account Executive) as a technical expert. Helps other teams understand business requirements, shape the deal, and determine budgetary estimates. Contributes to Solution Review Meeting (SRM). Develops/reviews proposals or statement of work (SOW). Directly engages customers and internal teams to sign the contract. Actively drives Technical Quality Assurance (TQA) process.
• Provides input on staffing and skill requirements for delivery to Resource Deployment, Technical Delivery Managers (TDMs), and/or Project Managers.

Technical Delivery

• Follows capacity process outlined by Global Capacity Management (GCM) team. Maintains tools with up-to-date skills and availability.
• Leads meetings with strategic customers/partners to identify business needs and create a vision. Acts as a subject matter expert to develop business, industry, and technology strategies to map customer/partner requirements to the adoption and optimization of Microsoft technology solutions. Engages others appropriately to understand and define customer requirements.
• Participates in project planning as a subject matter expert by identifying current and future business value of planned solutions. Manages the mitigation of technical and business risks in programs. Drives consistency in planning and prioritization methods across functional teams and customers/partners.
• Provides oversight and leadership on strategic work streams or partner teams on implementing solutions. Follows Industry Solutions processes in the implementation process and aligns solutions with the intent of the architecture and meeting customer/partner business goals.
• Manages highly complex escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.
• Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Works with account team to ensure One Microsoft approach. Shares lessons learned with workgroup and consultant community.

Intellectual Property Management

• Acts as an ambassador in the consumption of intellectual property (IP) by managing the entire solution area IP portfolio and identifying new intellectual property that needs to be developed or refreshed. Updates new versions of the content, reviews IP to be considered for harvest and curation and ensures it is logged for consumption. Contributes to driving a consistent approach of using and managing resources. Improves Industry Solutions offerings quality and collaborates with portfolio and solution teams by providing feedback.

Business Development

• Guides customers/partners to uncover their needs and identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Collaborates, as appropriate, with peers and other teams (e.g., Sales, account-aligned team) to scale the business with existing high-stake or strategic customers, by developing value propositions of strategic Microsoft products and services. Drives innovation and digital transformation. Ensures the use of the existing intellectual property (IP).

Readiness

• Continuously learns new technologies or services based on business demands. Obtains relevant accreditations and certification(s) as advised by domain leadership team. Identifies certifications and readiness plans in partnership with World Wide Learning. Leads community discussions and conversations on technology trends and best practices. Mentors team members and acts as a trusted advisor for stakeholders by providing thought leadership, articulation of solutions value, and outcomes of business strategies.

Operational Excellence

• Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Leads by example and guides team members on operational tasks, readiness, and compliance.

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