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The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs.
Minimum/Required Qualifications:
Other Requirements:
Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Additional/Preferred Qualifications:
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
• Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert.
Technical Delivery
• Follows capacity process outlined by Global Capacity Management team. Maintains tools with up-to-date skills and availability.
• Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements.
• Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations of technical and business risks. Manages their schedule and communicates with project leads. Delivers against Work Breakdown Structure (WBS).
• Implements technical solutions by completing assigned project tasks with defined quality standards and following Microsoft Services processes. May oversee aspects of implementation.
• Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues.
• Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve experience.
• Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively helps create intellection property content and seeks areas available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement.
Business Development
• Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies.
Operational Excellence
• Completes operational tasks and readiness and ensures timeliness and accuracy. Follow Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines).
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