F5 Sales Licensing Partner II 

Mexico, Jalisco, Guadalajara 

825066063

Position Summary:As the SLP Partner II for True Forward/True Up, you will handle the day-to-day organization and processing of True Forwards/True Ups, including quoting, booking, and updating databases. You will communicate the status of the True Forward/True Up to both internal F5 organizations (Sales, Channel, Customer Success) and external partners (distribution partners, VAR partners, Global Service Integrators)

In this position, you will serve as a subject matter expert for the TF/TU sales process, enhancing both operational and organizational productivity. You will handle TF/TU process exception requests on a case-by-case basis, providing guidance to Approvers on the feasibility and potential implications of each exception.

PrimaryResponsibilities:

True Forward/True Up Processing & Management

• Responsible for quoting and booking True Forwards/True Ups on a timely basis.
• Drive awareness of the EOM/EOQ pipeline and high-visibility TF/TUs
• Improve and/or create new ways of tracking TF/TUs so that the status of each opportunity is available and reportable.
• Responsible for ongoing communication to TF/TU Sales Ops leaders regarding SLA, quoting volume, and any potential operational improvements.

Partnership with Customer Success

• Partner closely with Customer Success Managers, follow “ways of working” best practices and boundaries to ensure questions and tasks are owned/performed by the correct team.

TF/TU Deal Advising and Support

• Advise on end-to-end/up and downstream impacts of programmatic exception requests for TF/TU opportunities.
• Optimize processes to facilitate quicker and more proactive resolution of TF/TU exceptions through ongoing evaluation of workflows and identification of operational inefficiencies.
• Proactively include impacted departments on exception details and confirm their approval requirements.

Other Responsibilities:

• Perform other special projects and tasks as assigned by the VP of Sales Strategy & Operations.
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies

:

• Knowledge of sales operationsactivities/technology
• Strong leadership, organization, analytical, and execution skills
• Strong interpersonal skills and collaborative work style
• Self-motivated and driven by a desire to make an impact
• Demonstrate initiative and ability to advance projects while managing multiple initiatives and remaining results-oriented
• Navigate through and be productive in a complicated and fast-changing environment
• Effective at representing the user and business from a solid foundation of deep user understanding and knowledge of the business
• Experience resolving issues with higher levels of management
• Demonstrated ability to work with ambiguity and problem-solve to meet the needs of the business
• Strong business acumen and operations expertise in an evolving buying program.
• Critical thinking, the desire to continuously learn and improve, and comfort working in unfamiliar areas
• Strong written and oral communication skills, with the ability to articulate complex technology, calculation details and business opportunities clearly to varying audiences, both technical and non-technical

Qualifications:

• Bachelor's degree preferred or equivalent experience
• 2-3 years of focused sales operations experience or the equivalent experience would be preferred
• Functional knowledge of Microsoft Excel, including the ability to interpret formula outputs is preferred
• Knowledge of Salesforce.com from either a sales or administrator perspective is preferred
• Knowledge of configuration, pricing, and quoting processes preferred

Physical Demands and Work Environment:

• Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require utilizing a computer, communicating over the telephone, and reading printed material.
• Duties may require being on call periodically and working outside normal hours (evenings and weekends).
• Duties may require the ability to travel via automobile or airplane, approximately 10% of the time spent traveling.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.