Understand and manage quality issues / escalations reported at assigned customers locations by either customer or AMAT customer account personnel.
Accept ownership of failure analysis requests and drive appropriate actions including implementation of improvements to build, test and inspection processes to avoid future non-conformances as applicable.
Prepare formal reports for customers and AMAT field personnel that communicate findings and corrective action taken to address the reported part quality issues.
Evaluate, disposition and process material returned to the factory from customers and AMAT field personnel.
Initiate and drive inspection / purge of non-conforming material located in the AMAT field material distribution network as required.
Evaluate, disposition and process customer owned material returned for evaluation and / or repair as required.
Work with other Implant BU Quality Engineers, Technicians and Inspectors along with supplier personnel or Implant BU manufacturing personnel to improve the quality of assemblies and components produced by the Implant BU.
Develop and apply quality standards in accordance with company and customer requirements.
Design and implement methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and / or production equipment.
Develop methods and parameters, project methodology and / or project proposals.
Develop and use procedures. Prepare documentation for inspection / testing procedures. Recommend corrective action for procedural, product, or process deficiencies.
Analyze operational data; Develop and implement recommendations.
Evaluates work methods, procedures and policies. Track progress of qualification status, review reliability test results and determine disposition of non-compliant products.
Utilize drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements.
Functional Knowledge
Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Works independently, receives guidance in only moderately complex situations.
Business Expertise
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Has strong computer skills
Has strong written and oral communication skills
Knowledge & experience in Semiconductor Industry a plus
Leadership
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem Solving
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills
Explains difficult or sensitive information; works to build consensus
Education
Bachelor's Degree in Engineering or Technical Field