Microsoft Modern Work Technical Specialist - Copilot 

Belgium, Flemish Brabant, Zaventem 

820926072

Required / Minimum Qualifications:

• Technical pre-sales or technical consulting experience
• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND technical pre-sales or technical consulting experience
• Fluency in Dutch or French is mandatory for the role
• OR equivalent experience

• Solution Design & Proof:
• Buildfor Future of work:You will provide strategic, technical, and partner input based on Microsoft capability at the account level, leveraging knowledge of partners, open-source solutions, the platform extensions, and competitors in the Microsoft 365 Copilot, Copilot Studio & Extensions, Employee Experience and Frontline Worker enablement. You will take knowledge of customer feedback, specific Microsoft Modern Work solutions, and the platform approach in a competitive landscape and deliver core competitive knowledge back to engineering teams to enhance Microsoft Copilot capabilities and to develop compete strategies.
• Scale Customer Engagements:You will reach out to customers proactively and independently using knowledge of customer context and creating new opportunities to grow the Microsoft tech footprint; expertise and depth knowledge in Microsoft 365 Copilot, Copilot Studio & Extensions, Employee Experience and Frontline Worker solutions along with other technical and industry knowledge. Leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams including partners and Customer Success Unit leveraging knowledge of processes, tools, and programs.
• Education:You will proactively identify learning gaps; monitoring & responding to internal tech community posts, attending community calls, sessions, hackathons, etc. Practicing expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture and demonstrating new and updated Microsoft Teams products and services.
• Scale Through Partners:You will act as the liaison between the partner and team and facilitating partner resources and processes. Identifying Microsoft 365 Copilot, Copilot Studio & Extensions, Employee Experience and Frontline Worker skill- and resource gaps and providing feedback to internal teams.
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