Freising, Bayern, Germany
Your impact:
As a Customer Support Representative, you'll be the friendly voice and problem-solving champion for our valued customers. You will:
- Turn customer challenges into success stories
- Collaborate with cross-functional teams to tackle complex issues
- Contribute to improving our operational processes and customer experience
- Use internal systems to respond to customer inquiries and document customer interactions
- Leverage data to address customer problems and maintain operational success metrics
- Proactively resolve data discrepancies between TI and customers
- Gain valuable experience in building both external and internal relationships
- Be a part of a supportive team environment that values your input and ideas
Minimum requirements:
- High school diploma or GED with 2 years of work experience in a call center or customer support environment, or an Associate degree in business administration or related field
- Proficiency in English, written and verbal, communication
Preferred qualifications:
- You're a natural communicator who can explain complex ideas simply
- You have an eagle eye for details and take pride in your work
- Your passion for helping others shines through in every interaction
- You're a creative problem-solver who thinks on your feet
- You thrive in a fast-paced environment and can juggle multiple priorities
- You're comfortable working independently, but also love being part of a team
- Previous customer service experience is a plus
- Microsoft Excel experience including the use of filters, formulas and pivot tables to organize, aggregate and analyze data
- Familiarity with email, ticketing systems and customer relationship management (CRM) platforms experience preferred
- Nice to have: German, French, Spanish, or Italian language skills
Why TI?
- Engineer your future. We empower our employees to truly own their career and development. Come collaborate with some of the smartest people in the world to shape the future of electronics.
- We're different by design. Diverse backgrounds and perspectives are what push innovation forward and what make TI stronger. We value each and every voice, and look forward to hearing yours.
- Benefits that benefit you. We offer competitive pay and benefits designed to help you and your family live your best life. Your well-being is important to us.
If you are interested in this position, please apply to this requisition.
TI does not make recruiting or hiring decisions based on citizenship, immigration status or national origin. However, if TI determines that information access or export control restrictions based upon applicable laws and regulations would prohibit you from working in this position without first obtaining an export license, TI expressly reserves the right not to seek such a license for you and either offer you a different position that does not require an export license or decline to move forward with your employment.
Job Info
- 25001591
- Job CategorySupply Chain & Operations
- Posting Date06/05/2025, 09:26
- Degree LevelHigh School Graduate
- LocationsFREI Haggertystr.1, Freising, BY, 85356, DE
- ECL/GTC Required
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