JPMorgan Product Manager - Student Growth Segment 

United States, Ohio, Columbus 

807094578

Job responsibilities:

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Deeply understand parent and kid money needs and habits – with particular attention to life moments that drive the need for Chase’s solutions
• Develop a business strategy to fuel the next generation of Chase customers by empowering kids, and their parents, to learn money basics and adopt behaviors to start their financial journey
• Identify opportunities and conduct research (design, customer, market, competitor) to understand and address customer needs and develop key insights to inform strategy
• Partner with marketing on acquisition initiatives to grow our youth customer base and on the implementation of engagement strategies to drive increased usage
• Develop field execution, seasonal graduation campaigns, and training & communications plans to empower branch-based bankers (in partnership with One Chase and Field partners)
• Lead customer-first and influence across functions, including Product Development, Marketing, Field/National Sales, Ops/Customer Support, Risk, Compliance
• Partner with Analytics and Finance on measurement and executive reporting on progress toward our OKRs and priorities

Required qualifications, skills and capabilities;

• 5+ years of experience or equivalent expertise in product management or a relevant domain area of business / marketing / product ownership, strategy or consulting
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience, financial services experience with a focus on digital and/or retail banking AND/OR educational or childhood development product experience
• Strong business acumen and an analytical mind that can operationalize the strategy effectively
• End-to-end problem solving (defining problems, structuring and building quantitative / qualitative analysis, etc.)
• Outstanding communication, storytelling, and presentation skills
• Track record of leading cross-functional teams to deliver exceptional levels of success
• Strong collaboration skills in a highly matrixed organization environment
• Bachelor’s degree, advanced degree or equivalent work experiences
• Further, this leader will share the passion we have for our team’s cultural values:Be customer obsessed, Drive for results, Embrace a start-up culture, Build end-to-end collaboration & partnership, Foster an equitable, diverse workplace