Microsoft Senior Site Reliability Engineer 

Romania, Bucharest 

80130167

Required Qualifications

• Significant technical experience in software engineering, network engineering, or systems administration
  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND technical experience in software engineering, network engineering, or systems administration
  • OR Master's Degree in Computer Science, Information Technology, or related field AND technical experience in software engineering, network engineering, or systems administration.
• Significant technical experience in a customer-facing site reliability role.
• Technicalproficiency, troubleshooting and learning attitude towards Microsoft M365 technologies.
• Working knowledge of Microsoft Intune, Microsoft Entra, and the Microsoft Azure cloud platform.
• Advanced knowledge in configuring, administrating, and troubleshooting of Microsoft Windows 10 and 11.
• Excellent knowledge on the Windows Updates space, specifically on Windows Autopatch and Windows Updates for Business (WUfB).
• Strong troubleshooting, Windows debugging, and data/log analysis skills.
• Familiar with debugging native and managed code.
• Experience with scripting language-based development (PowerShell, VB Script).
• Strong Knowledge in troubleshooting Azure Windows VM Performance and Reliability issues.

Other Requirements

Candidates must be able to meet Microsoft, customer and/or government security screening requirements that are required for this role. These requirements include, but are not limited to the following specialized security screenings

• This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
• This position will require you to work an occasionally rotational on-call schedule during holidays, evenings, and weekends.
• The working hours will be 11:30AM – 20:30PM EEST/ 10:30AM – 19:30PM EET.

Preferred Qualifications

• Familiarity with the Azure OpenAI service and working with Copilot implementations.
• Knowledge of Machine Learning and Large Language Models.
• Acquiredany certifications in Artificial Intelligence from Microsoft.
• Able to read and analyze C# / Python code and perform source code level investigations.

Site Reliability Engineers in the WSD tower are responsiblequickly and accuratelysolutions that scale, and proactivelyproblem indicators andbefore issues occur.As a Senior SRE, you are expected to:

• Lead troubleshooting investigations to bring quicker issue resolution to complex problemsimpactingour customers, to improve our customer experience and contribute to the growth of our products.
• Liaise between our customers and other engineering teams across Microsoft whenrequired.
• Identifyemerging trends or recurring scenarios for our technologies and drive improvement feedback/repair items into our engineering team.
• Perform methodical change implementations and validation tests to measure effectiveness and expected outcomes.
• Exhibit leadership through personal responsibility, and accountability and teamwork
• Collaborate with other Engineering teams regularly to provide technical reviews and action plans for the customers.
• Use trace analysis, debug skills, source code and other proprietary tools to analyze problems and develop solutions to meet the customer requirements.
• Understand thecustomer