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• Customer Engagement: Develop and maintain strong relationships with key customers, understanding both their technical requirements and business objectives.
• Technical Consultation: Provide expert guidance on the selection and integration of APG’s automation products, addressing customer-specific challenges and ensuring optimal performance.
• Solution Development: Collaborate with internal teams to design and customize automation solutions that meet the unique needs of the key customers.
• Strategic Project Management: Align and monitor strategic engagements, ensuring projects are completed on time, within scope, and to the customer’s satisfaction.
• Feedback Integration: Gather customer feedback and collaborate with product development teams to drive continuous improvement of our automation offerings.
• Education: Bachelor’s degree in Engineering, Computer Science, or a related field.
• Experience: Minimum of 10 years in a technical role with automation technology in semiconductor manufacturing.
• Technical Proficiency: Strong understanding of factory automation systems, manufacturing processes, and related software applications.
• Communication Skills: Excellent verbal and written communication abilities, with a proven track record of effectively interacting with customers at both executive and working levels and with internal teams.
• Problem-Solving: Demonstrated ability to analyze complex technical issues and develop innovative solutions.
• Project Management: Experience managing multiple projects simultaneously, with a focus on delivering quality results.
• Experience in customer facing roles either in sales or technical role
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