Buildots Account Manager 

United Kingdom, England, London 

795819653

Responsibilities:

• Develop and maintain strong relationships with key client stakeholders, focusing on company executives.
• Collaborate with customers to understand their goals, challenges, and objectives, aligning our product to meet their needs effectively.
• Drive product adoption and usage by providing guidance, and support to clients, ensuring they maximise the value of Buildots' technology.
• Identify opportunities for upselling and expansion within existing accounts, working closely with the sales team to drive revenue growth.
• Provide regular updates to clients on product enhancements, new features, and industry trends that could impact their operations.
• Collaborate with the product teams to communicate customer feedback, insights, and requirements for continuous product improvement.
• Track metrics and figures with respect to the success of the client adoption, and value generated for the customers. Plan and initiate actions to improve these.
• Create internal collateral which supports Buildots’ impact on the account, based on the system’s data, to support Buildot’s account expansion and marketing efforts.
• Support our clients with the change management required to implement Buildots within their current processes.

Requirements:

• Significant experience as an on-site construction manager or in an engineering consultancy - a minimum of 5 years at a relevant UK company.
• Exceptional communication, and interpersonal skills - we’re looking for a people person
• Possess a deep understanding of both project management and business processes and their integration with technology (experience in the construction industry,
• Experience in using new technologies on-site - an advantage.
• Demonstrate the ability to deliver high quality results both as part of a team and independently
• Proactive, with the ability to take a task from idea to production and thrive in a fast-paced startup working environment.
• A problem solver, thinking creatively to support our clients’ needs
• Be willing to travel for client meetings and industry events
• Significant experience in construction management or engineering consultancy - a big plus!