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CheckPoint Technical Account Manager 
United Kingdom, England, London 
753454206

23.06.2024

This is a remote position.

Key Responsibilities

You'll interact closely with our Sales, Product, Support and R&D teams to provide a stellar user experience while identifying additional technical use-cases and expansion opportunities.

Requirements

  • At least 5 years of experience as Technical Account Manager/Customer Success Engineer or different support roles (T2-T3), Professional Services/Technical Project Management for a networking related solution (Cyber Security, Firewalls, VPN, networking, etc.)
  • Ability to interact effectively and deliver technical concepts to technical and nontechnical personnel alike
  • Provide guidance on technical and strategic aspects of customer engagements.
  • Strong problem solving skills and a great Technical orientation to resolve issues
  • Provide technical expertise and support during onboarding and on going process.
  • Independent and Self-motivated, proactive approach while owning the processes end-to-end
  • Work closely with product management and engineering teams to relay customer feedback and influence product development.
  • Attention to detail, highly organized, with an absolute focus on quality of result
  • Knowledge in Cyber Security, networking, Firewalls, Linux systems, utilities, and scripting - an advantage
  • Act as a liaison between the sales, product and R&D teams, providing valuable insights for product enhancements.
  • Thrives under pressure
Qualifications
  • Possess a deep understanding of the company's products and solutions.
  • Proven experience in matrix management.
  • International experience is requested.
  • Strong technical acumen with the ability to understand and communicate complex technical concepts.
  • Proven experience in presenting products and solutions
  • +5 years of a strong technical background with a deep understanding of cybersecurity, network security, Secure Service Edge, or SASE solutions.
  • Salesforce experience - an advantage
  • Good understanding of Secure Service Edge and SASE solutions- an advantage
  • Outstanding interpersonal and communication skills.
  • Demonstrated success in collaborating with cross-functional teams.
  • Strategic thinking and problem-solving abilities.
  • Experience in a customer-facing role, preferably in a Professional Services organizations.
  • Ability to travel as required.
  • Proficiency in multiple languages, with an emphasis on fluency in both written and spoken forms is preferred.