Honeywell Client Support Coordinator 

Poland 

794140274

First point of contact for VAR (Value-AddedReseller) and End-User for any topics related to the installed system.

Performs regular calls with VAR and End-user and evaluates the needs and forward plan to maintain and improve existing system.

Planning, hosting and call agenda ownership of regular calls to recommend updates / upgrades and general maintenance procedures that must be performed by VAR to ensure proper functionality.

Streamlines communication between VAR, END-USER departments that are related to the installed system: Engineering, Tech Support, Sales, Advanced Services, Managed Services, SIG, Customer Service and not only.

Represents the Voice of Customer in Honeywell meetings while representing Honeywell interest in VAR and End-User meetings and plans forward.

Customer service and Project or workload management experience.

Multicultural business environment experience: strong background in finding and providing solutions; ability to manage issues to a successful resolution and provide project subject matter expertise.

Familiarity with Access control security software is an advantage.

Ability to develop strong, long-term customer relationships and excellent presentations skills with ability to communicate with all organizational levels.

Fluency in English language.