This position requires a strategic thinker that is incredibly organized, has a deep understanding of both pre and post sales processes, and the ability to collaborate effectively with cross-functional teams.
The role will report to theDirector of Technical Field Operationsand be responsible for driving the day-to-day operational cadence and strategy for our Partner, Principal & International pre-sales solutions organizations.
WHAT YOU’LL DO
- Develop and implement strategies to optimize revenue operations, streamline processes, and enhance efficiency.
- Analyze operational data to identify trends, opportunities, and areas for improvement, and implement actionable solutions to drive performance.
- Collaborate with cross-functional teams, Marketing, Enablement, Product and Recruiting to ensure alignment and drive cohesive operational strategies.
- Partner with the GTM Systems and Tools team focused on the implementation and utilization of operational systems and tools, ensuring they are effectively integrated and utilized to support operational objectives.
- Partner with the GTM Analytics team to develop and maintain key performance indicators (KPIs) and dashboards to track operational performance and provide insights to stakeholders.
- Partner with senior leadership to drive a standard operating cadence and provide regular updates on performance and progress.
WHAT YOU’LL BRING
- Proven track record of success in revenue operations or a related role, with at least 5+ years of experience in a similar capacity.
- Deep understanding of pre and post sales operations processes, methodologies, and technologies.
- Excellent analytical skills with the ability to interpret data and drive actionable insights.
- Proficiency with operational systems and tools, such as Salesforce and Excel.
- Excellent communication and collaboration skills, with the ability to work effectively across departments and influence stakeholders at all levels of the organization.
- Strategic thinker with a results-oriented mindset and a passion for driving operational excellence and continuous improvement.
